Lakshmanan T
I specialize in CRM pipeline management, process automation, and B2B client acquisition. My goal is to streamline operations and drive measurable business growth through data-driven decisions.
About Me
My professional introductionI am a Certified HR Generalist with a solid 3+ years track record handling Sales Operations, HR Administration, and Branch Management. I thrive at the intersection of process efficiency, data accuracy, and stakeholder communication.
Experience
3+ YearsCompleted
10+ InitiativesSupport
Operations & HRBBA - Human Resource Mgmt
D. Y. Patil University 2023 - 2026Certified HR Generalist
Henry Harvin Education Covering HR strategy, talent acquisition, payroll compliance, and labour laws.Featured Projects
Key initiatives I've ledCRM Pipeline Orchestration
Managed and optimized the CRM pipeline for 500+ leads on LeadSquared, ensuring systematic follow-ups that improved lead-to-enrolment conversion rate by 18%.
Automated MIS Dashboards
Built and maintained automated MIS dashboards in Advanced Excel, cutting daily reporting time by 40% and enabling real-time KPI visibility for sales leadership.
B2B CRM Tracking System
Improved sales pipeline visibility by structuring a tracking system, reducing follow-up gaps and increasing closure rate by 22% while acquiring 30+ new B2B clients.
Professional Journey
Where I've workedSales Operations Executive
KGISL Micro CollegeAchieved 98%+ data accuracy across systems. Collaborated with marketing and admissions teams to align lead tracking processes, reducing lead leakage significantly.
Branch In-Charge & HR Ops
Skill Floor SolutionsManaged HR operations for a 20+ member branch. Reduced onboarding time by 30% by digitizing documentation checklists and maintained 100% accuracy in payroll input.
B2B Sales Coordinator
Tech 7 Automation SystemsCoordinated 50+ product demonstrations with client stakeholders and negotiated pricing terms with procurement teams, securing long-term contracts and repeat business.